Contact Us
Get expert support for your Elasticsearch and OpenSearch cluster optimization needs.
Need immediate assistance? Email us at [email protected]
Frequently Asked Questions
How quickly will I receive a response?
We typically respond to all inquiries within 24 hours. Premium users receive priority support with responses in under 1 hour.
What information should I include in my message?
Please include details about your Elasticsearch or OpenSearch cluster, specific issues you're experiencing, and any error messages you've encountered.
Do you provide emergency support?
Yes, we offer emergency support for critical cluster issues. Premium and Enterprise customers have access to our emergency hotline.
Can you help with cluster migration or upgrades?
Absolutely! Our experts can assist with cluster migrations, version upgrades, and infrastructure changes. Contact us to discuss your specific needs.
What types of clusters do you support?
We support all versions of Elasticsearch and OpenSearch clusters, including self-hosted, cloud-managed, and hybrid deployments.
Do you offer training or consulting services?
Yes, we provide comprehensive training programs and consulting services for teams looking to optimize their search infrastructure.